App
Code Of Ethics
Code Of Ethics
Detroit Auto clinic, LLC Subscribes To The Following Business Practices:
- To perform high quality repair service at a fair and just price .
- To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used parts. Replaced parts may be inspected upon request.
- To have a sense of personal obligation to each customer.
- To promote good will between the motorist and the auto repair industry
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
- To offer the customer a price estimate for work to be performed.
- To furnish or post copies of any warranties covering parts or services.
- To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
- To notify the customer if appointments or completion promises cannot be kept.
- To maintain customer service records for one year.
- To exercise reasonable care for the customer's property while in our possession.
- To maintain a system for fair settlement of customer's complaints.
- To cooperate with established consumer complaint mediation activities.
- To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
8324 Detroit Ave
Cleveland
,
OH
44102
ph:
(216) 965-4717
Do your brakes feel spongy lately? Do you hear squealing when you apply brakes or pulsation in the wheel when getting off the highway? It is time to have your brakes checked before it becomes a safety issue. Call Detroit Auto Clinic, we'll get your vehicle repaired in the same Day.
